Terms of use

Who may use this store

By creating an account or placing an order, you confirm that you can form a contract and that the information you give us is accurate.

Orders and pricing

An order is an offer to buy. We may decline or cancel an order if an item is unavailable, if we cannot verify payment, or if we believe the order is fraudulent. Prices and availability can change until we confirm the order.

Shipping and risk

Delivery estimates are not guarantees. Risk of loss passes when the carrier collects the parcel. If a parcel is delayed, marked delivered but missing, or damaged, contact us with your order number so we can help.

Returns

Our returns page describes when you can send an item back. Opened food may be limited for safety reasons. Faulty items are replaced or refunded as described there.

Accounts

You are responsible for the email and password you use. Tell us if you think someone else has used your account. We may close accounts that abuse the store or these terms.

Site content

Product copy, photographs, and brand marks belong to The Happy Tail or our suppliers. You may not copy the catalog for commercial use without permission.

Limitation of liability

To the extent the law allows, The Happy Tail is not liable for indirect losses. Nothing in these terms limits liability for death or personal injury caused by negligence, or any duty we cannot exclude by law.

Governing law

These terms are governed by the laws that apply to our selling entity, without affecting any consumer rights you have in your country of residence.

Selling entity

These terms are offered by The Happy Tail Ltd., Registered address to be confirmed.

Questions

If you have questions about these terms, use the contact page and we will reply by email.